Well-Being


At Mercury, supporting our team members’ health goes far beyond offering medical, dental, and vision coverage. To help you feel your best, we offer the following programs and resources.

My Health

My Health through Limeade makes it easier and more rewarding to take care of your health. It's completely confidential and free of cost to you.

See what you can achieve

Whatever your current health status may be, the Limeade program has something for you.

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Get motivated by participating in fun health challenges.
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Access tools and support to help you make healthier choices, including educational webinars and financial workshops.
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Earn financial incentives by participating in well-being program challenges and activities.

In the 2024/25 program, all Team-members who complete the Wellbeing Assessment (My Health activity) and earn enough points will be able to earn up to $500 in level incentives. Spouses are eligible to earn up to $200. Spouses are also required to complete the Wellbeing Assessment.


Team Member who completes the Wellbeing Assessment can earn:

Level

Points

Incentive

Get Started 500 $250 Wellbeing Incentive
Pick Up the Pace 1,000 Total of $350 Wellbeing Incentive
Go the Distance 1,500 Total of $500 Wellbeing Incentive
Lead the Way 2,000 My Health item and entry into a drawing for a wellness day off! (3 winners)
Wellbeing Champion 5,000 My Health Wellbeing Champion Certificate

Spouse who completes the Wellbeing Assessment can earn:

Level

Points

Incentive

Get Started 500 $100 Wellbeing Incentive
Pick Up the Pace 1,000 Total of $150 Wellbeing Incentive
Go the Distance 1,500 Total of $200 Wellbeing Incentive
Lead the Way 2,000 My Health item
Wellbeing Champion 5,000 My Health Wellbeing Champion Certificate

Lyra

Lyra offers emotional well-being services for you and your eligible dependents, all at no cost to you. Whether you’re feeling stressed, overwhelmed, are struggling in a relationship, or have a child who needs support, Lyra can help. All team members and their dependents can receive up to 16 free sessions per year. 

Lyra's services include:

  • Therapy
  • Coaching programs
  • Self-care apps

Get started on the Lyra site. Support is available online, via live video, and in person.

 

 Take Lyra with You!
Improve your well-being anytime, anywhere. Meet with your provider and access unlimited self-care resources with the Lyra Health mobile app.

Lyra takes the hassle out of caring for your mental health so you can focus on feeling better. Whether you’re feeling stuck, stressed, on edge, or down, support from Lyra’s well-being resources, coaches and therapists can set you on a path to feeling better. 

The Lyra Health app adds flexibility and convenience into the care experience by making it easy to take care of your well-being, anytime on the go.

With the Lyra Health app, you can:

  • Explore well-being resources to help you stress less and thrive more
  • Get better sleep with mindfulness exercises
  • Watch science-backed videos to learn new skills 
  • Message your coach or therapist to ask questions or get support 
  • Track your symptoms and progress over time
  • Get reminded of upcoming sessions

Download the Lyra Health app in the App Store or get it on Google Play.

Questions?

Contact care@lyrahealth.com for support.

Employee Assistance and Wellness Support

We care about you and your family’s total health management— mental, emotional and physical. For that reason, we provide an Employee Assistance & Wellness Support Program at no cost to you. Services are provided through our carrier New York Life. 

This service connects you with and advocate, who can help you assess your needs, develop a solution and connect you with community resources and online tools. Team members have three face-to-face sessions, per issue per year, with a Master's or PhD - level counselor, for various counseling services including but not limited to legal, financial, and work-life balance assistance.

Furthermore, the program allows you access to a certified well-being coach. Get one on one help with any personal challenges and physical issues you may face including, but not limited to, health and well-being issues such as burnout, time management and coping with stress. Team members have access to a well being coach telephonically for up to five sessions per year.

Support is a phone call away. Speak to an experienced advocate 24/7 at 800-344-9752 or visit www.guidanceresources.com click on "Register" and enter in the Web ID: NYLGBS

ACI Work-Life Services

ACI’s Work-Life Services provide a variety of benefits and professional services related to work-life to reduce stress and make life easier at no cost to eligible team members, and eligible dependents, including your spouse, children, parents, and parents-in-law. Learn more at mercury.acieap.com.

 

Newfront Answers

Newfront Answers gives members and their enrolled dependents access to a dedicated team of individuals who are standing by 24/7, 365 days a year to help with benefits related questions. The Newfront Answers team is highly trained and ready to guide you through your enrollment process, answer those tough benefit questions, assist you with life events and much more!

The services available to members and their enrolled dependents include:

  • Benefits Plan Review
  • Benefits Portal
  • Open Enrollment Support
  • Prescription Assistance
  • Qualifying Life Event
  • Expedited Enrollment
  • Provider Search
  • Claims Review
  • Eligibility
  • Employee Cost Share
  • HSA and FSA Questions

For more information, call 866-209-4866, or email mercury@answers.newfront.com


Need Medicare Support?

Employees and any family members or 
friends who need Medicare assistance can get a personalized, one-on-one Medicare plan consultation by Employee Senior Care Solutions (ESS) at no cost!


PerkSpot

PerkSpot provides employees with exclusive discounts to 900+ local and national merchants, at no cost to you! 

Access discounts in several categories, such as:

  • Apparel
  • Automotive
  • Health & Wellness
  • Home, Garden & Pets
  • Computer & Electronics
  • Cell Phones
  • Flowers & Gifts
  • Tickets & Entertainment
  • Travel & Hotels

Mercury team members who would like to sign up for PerkSpot can register with their email by visiting: http://newfront.perkspot.com/. Questions? PerkSpot can be reached by calling 866-606-6057 or emailing .