Putting Your Well-being First

To help you and your family get the care and support you need during these challenging times, we’ve created this helpful summary of Mercury benefits and resources that may be especially valuable to you right now. For the latest information about how Mercury is managing the coronavirus situation, please visit UltiPro.

 

Health Benefits

Telehealth

Take advantage of your medical plan’s telehealth service. Avoid going into a doctor’s office, urgent care center, or hospital — receive care right from your home instead. With telehealth, you have access to board-certified physicians 24/7, 365 days a year. Get fast, convenient diagnosis and treatment for many common medical conditions through video consult on your smartphone or computer.

Visit the MDLIVE website or call 888-726-3171 to get started.

Cigna 24-Hour Health Information Line

If you’re enrolled in a Cigna medical plan, the Cigna 24-Hour Health Information Line is available to answer your health questions and help you get the most out of your coverage — confidentially and at no cost to you. Nurses can guide you to the right care for a health problem; coordinate services before, during, and after a hospital stay; or support you while you work toward a health goal. Call 800-564-9286 to reach a nurse.

Medical Coverage

Your medical plan is always available to support you and your covered family members with comprehensive coverage. Cigna is waiving out-of-pocket costs for COVID-19 testing, diagnostic visits and treatment when received through in-network providers through October 31, 2020. In addition, all our medical plans include an out-of-pocket maximum to protect what you pay if you need extensive care, such as a long hospital stay.

Review your medical plan comparison chart for coverage details, and see Medical Resources for information about programs and resources available to you.

Supplemental Medical Coverage

If you are enrolled in a Hospital Indemnity plan and need to be hospitalized, you’ll receive a cash benefit paid directly to you, regardless of how much of your costs your medical plan has covered.

Learn more about the Hospital Indemnity plan. You can also visit the Cigna website or call 800-754-3207.

Prescription Drug Coverage

Take advantage of your Cigna 90 Now and Express Scripts home delivery programs to receive a three-month supply of your maintenance medication without needing to leave your home. See Prescription Drugs for details.

Making changes to your health coverage

If you experience a qualifying life event — such as if your spouse loses his or her employer benefits, or if you have a baby or get married — you can make changes to your benefits coverage within 30 days of the event. Keep in mind that the changes must be related to your event. For example, if your spouse loses benefits coverage and you’re not currently enrolled in a Mercury medical plan, you can newly enroll yourself and any eligible dependents; if you are already enrolled in a Mercury medical plan, you can add your spouse to your current plan, but you cannot change which plan you are currently enrolled in. To change your benefits enrollment, visit the UltiPro website or call 877-716-6372.

Health Advocacy Services

Get free, personalized assistance to help you navigate the health care system, from understanding claims to finding providers and negotiating fees. Available to you and your family members, this service can save you time and money.

Visit the Health Advocate website or call 866-695-8622. Follow the steps to register. You can also access recorded webinars.

Check out these helpful Health Advocate resources and flyers:

General health

Kids and family

Your work

 

Well-being & Life Assistance

Employee Assistance Program (EAP)

Your emotional well-being is just as important as your physical health. Pay attention to your stress and anxiety level as you navigate your way through the current pandemic — and don’t hesitate to reach out for help!

The Mercury Employee Assistance Program (EAP), provided by ACI Specialty Benefits, is a free, confidential benefit to help you and your family members through times of stress, like the situation we are all in right now. You and your whole family have access to support for a wide range of mental health, emotional, financial, legal, or relationship issues. In addition to phone counseling, the EAP can also provide referrals to local professionals and services to meet your needs.

Call 800-932-0034 or visit the ACI Specialty Benefits website.

You also have access to the following Employee Assistance Program (EAP) resources:

  • HealthYMail Blog: Access all of ACI’s newsletters.
  • COVID-19 Resources Page: Includes resources for mental health support, work-life referrals, and financial consultation. ACI Specialty Benefits offers a variety of resources to support emotional well-being, reduce stress, and improve resilience in the face of challenging situations.
  • School supplies: Finding all the basics, as well as extra face masks, hand sanitizers, and at-home learning tools like laptops and headphones, printers, and paper.
  • Child care: Referrals for local child care options; apps to connect with child care providers like Winnie, Komae and Helpr; as well as a directory of options from ACI Specialty Benefits.
  • Pre-school options: Search for pre-schools near you, and take advantage of networks including Wonderschool, NeighborSchools, WeeCare and MyVillage.
  • Distance learning and tutoring referrals: Finding educational resources for all ages, grades and subject areas to support homeschooling and distance learning efforts.

For personalized referrals, reach out to your EAP today at 800-932-0034 or through ACI Specialty Benefits.

My Health at Mercury

Now more than ever, it’s important to make your health a priority. Take care of your physical and emotional well-being by staying active, eating healthy, and managing stress. The My Health at Mercury wellness program offers a variety of resources and activities to help you. And, you can earn rewards for taking healthy actions, which will help your financial well-being, too!

Learn more about My Health at Mercury.

Class Pass Through Kaiser

With gym closures and physical distancing, it can be a challenge to stay physically and mentally healthy right now. That’s why Kaiser teamed up with fitness industry leader ClassPass to make it easier for their members to exercise from the comfort of their homes.

With ClassPass, Kaiser Permanente members can get:

  • Online video workouts at no cost— 4,000+ on-demand fitness classes, including cardio, dance, meditation, and more.
  • Discounts on livestream fitness classes— Real-time online classes, like bootcamp, yoga, and pilates, from top gyms and fitness studios.

Mercury Zoom Wellness Activities

Join our daily 15-minute sessions with Rendel Leatherman (she’s fit, funny and inspiring!) Sessions are open to all team members and families.

  • Movement classes: Monday, Wednesday, and Friday
  • Meditation sessions: Tuesday and Thursday
 

Financial Benefits

Short-Term Disability

If you get sick and need to be out of work for an extended period of time, short-term disability can help replace your lost income. We're increasing the maximum short-term disability benefit for team members outside of California to $1,300 per week, for a maximum of 25 weeks. Note: Team members in California have access to state disability insurance.

Mercury 401(k) Plan

The coronavirus outbreak has caused a great deal of volatility in the financial markets, which probably has you worried about the health of your retirement savings. While these are certainly unprecedented times, history has proven that the worst thing you can do right now is panic. Fidelity’s investment expertise and trusted guidance can give you the confidence to continue on the path toward your retirement goals.

Visit the Fidelity website to learn more or call 800-835-5095.